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Welcome to the AvailIT Knowledge Base! If you haven't already, please make an account to get access to additional resources. To make an account: 1. Navigate to the top right-hand corner of the screen. Select Sign Up. 2. Enter your information and ...Microsoft OneDrive End-User Guide
Revision Date: 10/9/2025 This guide provides instruction on how to link your computer(s) with Microsoft OneDrive. OneDrive is a cloud-based file storage solution that not only allows you to create backups of important files in the cloud, but can also ...3CX - How to Use Hot Desking
Revision: 6/3/2025 Hot-Desking allows for a single 3CX phone to be utilized by multiple users, one at a time. Only phones that are purposely set up for this purpose are able to utilize this feature. Below are instructions on how to sign in/out of a ...Microsoft OneDrive - Syncing Teams and SharePoint Files with Local Computer
Revision Date: 3/26/2025 When using collaboration tools such as Teams and SharePoint, you can streamline your workflow by syncing cloud-based files with your local computer. This allows you to modify files on your local computer, and any changes made ...3CX Phones - 3CX Phone App End-User Guide
Revision Date: 03/03/2025 How to Add 3CX to Your Phone: Before you begin, please download the 3CX Phone App from either the App Store (iOS) or Google Play Store (Android). To begin using the 3CX app, do the following: Log into your 3CX account using ...
Popular Articles
Installing AVAILIT Online Backup on Windows.
When logged into the computer as an "Administrator" that you want the Cloud Backup Software installed: Download the installer from: ...Configure a Backup Plan for AVAILIT Online Backup
If you are utilizing our Managed Backup Service, please contact the support team to setup your backup plan for you. If you opted to manage your backup jobs internally, here are the basic steps to define a backup job. You need to click on "Backup ...How to Submit New Helpdesk Ticket
To better allow our technicians to resolve issues, the best method to alert us is through the AvailIT support portal. Alternatively, we can be reached by phone at (772) 264-4400 opt. 2 or by email at support@availit.us. To access the web portal: 1. ...3CX - Updating Prompts for Holiday Hours
3CX is configured to allow Holiday Prompts that play when a caller first connects to your business' phone. To update the recording played during holiday hours, follow these steps: 1. Log into 3CX using your extension and password. If you do not know ...Microsoft 365 - Enabling Two-Factor Authentication (2FA) and Microsoft Authenticator
To better enhance security, it is recommended that Two-Factor Authentication (2FA) is enabled for all user accounts. Here are the steps to enable 2FA: 1. Sign in to your Microsoft account. 2. Enter your password. 3. Once signed in, Microsoft will ...